Programs Associate
Part-time: 20 hours per week, must be available Saturdays
Greenville Museum location
Entry level, 1-3 years’ experience

The Children’s Museum of the Upstate is looking for an engaged and creative candidate for the Programs Associate position. The Programs Associate delivers programs to our visitors, ensuring a high quality and engaging experience. TCMU is one of the nation’s largest children’s museums and serves 250,000+ visitors per year through hands-on exhibits and interactive programming.

The Programs Associate should love interacting with people, especially children, but also their caregivers. Some experience in customer service is preferred, and strong communication skills are a must. The ideal candidate will be able to multi-task and have great interpersonal skills, able to represent TCMU and wow our visitors.

Job Responsibilities: 

• Organize, prepare, and facilitate Public Programming while providing a high quality, engaging experience for our visitors.
• Provide support to the Programs Department by planning, preparing, and facilitating supplemental programs for fundraisers, field trips, camps, and other special events.
• Maintain museum exhibits, program spaces, and storage areas with a high standard of cleanliness.
• Deliver collaborative and innovative solutions that result in extraordinary customer service and cross-functional team facilitation to meet/exceed expectations of TCMU visitors – at both locations.

Predominant Tasks:

• Prepare and store necessary materials needed to facilitate public programs offerings.
• Facilitate public programs during typical business hours in addition to special events.
• Regularly tidy museum exhibits and programs spaces, as well as support the department with special projects as needed.

Ideal Experience & Skill Set:

• Minimum of one year experience in customer service or related field involving such interactions
• Strong organization and technology skills
• High school diploma preferred but not required, additional educational or empirical experiences helpful
• Adept at problem solving and versed in using emotional intelligence interacting with colleagues, children and the general public
• Project Management, Office 365 applications, basic math
• Ability to multi-task, think critically, and drive process and operational improvements
• Great interpersonal skills dealing with internal teams, children, families, community members
•  Strong communication skills, written and verbal
• Strong organization skills and eye for process flow
• Team player, high energy and ethics, able to flourish in fast paced environment with confidence

Schedule Availability:

• 20 hours per week, must be able to work Saturdays

Interested candidates should email a cover letter and resume to [email protected].

Part-time: 30 hours per week, between the hours of 8:15-5:00, Monday-Friday
Must be available each week during the dates of May 22-July 28. Availability the week of July 31-August 4 a plus
Greenville Museum location
Minimum one year of experience

The Children’s Museum of the Upstate is looking for a passionate and positive team member to serve in the summer role of Camp Counselor. Camp Counselors create a memorable experience for our campers while leading and instructing a group of 15 students ages 3-12. TCMU is one of the nation’s largest children’s museums and serves 250,000+ visitors per year through hands-on exhibits and interactive programming.

Camp Counselors should have a minimum of one year experience in customer service, childcare, education, children’s programming, or equivalent roles. They should be great problem-solvers, and have a positive attitude, able to adapt quickly in a fast-paced environment.

Job Responsibilities: 
Lead and instruct a group of up to 15 students ages 3-12 for a summer-long camp experience.
Maintain responsibility for the safety and health of our campers.
Be a good steward of TCMU through interaction with campers, guests, parents, and use of museum materials and spaces.
Support the Programs department through cleaning exhibits, end of day museum reset, program facilitation, prep, possible Outreach opportunities.
Deliver collaborative and innovative solutions that result in extraordinary camp experiences.

Predominant Tasks: 
Prepare classroom materials, become familiar with lesson plan and activity content prior to class, supervise campers and lead them through various themed activities, maintaining a tight schedule in order to complete all activities, and maintaining a clean and safe environment for our campers.
Implement predetermined safety and behavioral management strategies in the classroom, and document incidents to be handled by camp management, parents, or medical staff accordingly.

Maintain a positive attitude when interacting with campers, parents, and other staff, as well as when completing routine duties such as tidying the museum floor.
Participate in Public Programs or Community Engagement as needed when not needed in a classroom.

Ideal Experience & Skill Set:  
Shifts are up to 30 hours per week, between the hours of 8:15-5:00, Monday-Friday.
Must be available each week during the dates of May 22-July 28. Availability the week of July 31-August 4 a plus.
Minimum one year experience in customer service, childcare, education, children’s programming, or equivalent.
Ability to use a laptop computer for file storage and retrieval, email, chat communication, and scheduling.
Adept at problem-solving.
Versed in emotional intelligence when interacting with children, colleagues, and the public.
Positive attitude and adaptability to fast-paced environments.

Interested candidates should email resume and cover letter to [email protected].

Community Engagement Assistant

Part-time: 15-20 hours per week, predominantly weekday availability

Greenville Museum location with ability to travel throughout Upstate

Minimum three years’ experience

The Children’s Museum of the Upstate is looking for an experienced team player to fill the role of Community Engagement Assistant. The Community Engagement Assistant creates and administers curriculum and lesson plans for outreach and field trips programs. TCMU is one of the nation’s largest children’s museums and serves 250,000+ visitors per year through hands-on exhibits and interactive programming.

The Community Engagement Assistant should have experience with lesson planning and teaching, with strong organization and technology skills. The ideal candidate will be able to multi-task and have great interpersonal skills, able to represent TCMU and wow our visitors in multiple settings. Work assignments will be both within the museum and at offsite outreach events, so reliable transportation is required.

Job Responsibilities:

• Handle community engagement program tasks and serve as support to the Programs team
• Create and administer plans for curriculum for outreach and field trip lessons
• Assist with other TCMU programming as needed, and maintain inventory log
• Deliver collaborative and innovative solutions that result in extraordinary customer service and cross-functional team facilitation to meet/exceed expectations of TCMU visitors – at both locations and in the community

Predominant Tasks:

• Assist with any prep needed to facilitate outreach and field trip offerings
• Facilitate curriculum to enhance engagement experiences for outreach participants; facilitate field trip lessons
• Act as ambassador for the museum while at programs, providing guests with required assistance and escalating concerns to manage customer expectations
• Assist museum staff with all other needs of the programming department such as planning, prep and facilitation as required

Ideal Experience & Skill Set:

• Minimum of three years’ experience in education or field working with children
• High school diploma and additional educational experience helpful
• Able to problem solve
• Strong communication skills both written and verbal
• Strong organization skills and an eye for process flow

Schedule Availability:

• Able to work a flexible schedule, predominantly weekdays but some weekend and evening shifts necessary

Interested candidates should email a completed employee application along with their resume and cover letter to [email protected]. 

TCMU is looking for an creative, enthusiastic and skilled candidate for the Marketing Intern position. This internship position would be part-time and would be primarily responsible for supporting the museum’s Marketing and Communications Department with all marketing initiatives. This is inclusive of social media, e-mail campaigns, research, graphic design and events. Candidates should have excellent verbal and written communication skills, have a keen eye for detail and have skills with social media scheduling, content creation and graphic design.

Interested candidates should email Jessie Amos at [email protected] with a resume and cover letter. This position has a flexible start date and would require 1-2 days per week of in-office work. To view the full description, click here.