Careers
ARE YOU…
Enthusiastic about learning?
Looking for a creative work environment?
Eager to inspire children and caregivers?
Interested in joining an organization that serves the community?
A hard-working, positive and compassionate team-player?
WE ARE…
Diverse, fun, and collaborative individuals.
A team with a variety of professional experiences, personal backgrounds, and skillsets.
The 7th largest children’s museum in the nation.
An educational resource for the Upstate and beyond.
Mission-focused and enthusiastic about creating accessible opportunities for all children.
Our Core Values
We WOW our visitors.
We achieve excellence TOGETHER.
We embody a spirit of PHILANTHROPY.
We WONDER.
We BREAK barriers.
We are COMPASSIONATE problem solvers.
The Children’s Museum of the Upstate is seeking talented and dynamic individuals to join our team. TCMU is an equal opportunity employer.
Learn more about our open positions below & apply today!
Programs & Community Engagement Associate
Part–time, Non-Exempt
Greenville Museum location
Flexible Schedule, including evening and weekend hours
$12-13/hr
The Children’s Museum of the Upstate is seeking a Programs & Community Engagement Associate to assist in supporting the mission to ignite a community of compassionate problem solvers through intentional and inclusive play. Serving over 250,000 visitors a year, TCMU has locations in Greenville and Spartanburg, houses hands-on exhibits supporting learning through play, and provides robust programming and outreach opportunities to the Upstate SC community.
Major Responsibilities
- Organize, prepare, and facilitate Public Programming while providing a high quality, engaging experience for our visitors.
- Provide support to the Programs Department by planning, preparing, and facilitating supplemental programs for fundraisers, field trips, camps, and other special events as needed.
- Lead visitors through educational activities at Outreach events and provide them with general TCMU information.
- Create curriculum and supplementary materials for Outreach events and work actively to facilitate an engaging experience for the Upstate community.
- Assist with other TCMU programming as needed, and maintain inventory log
- Deliver collaborative and innovative solutions that result in extraordinary customer service and cross-functional team facilitation to meet/exceed expectations of TCMU visitors – at both locations
Predominant Tasks
- Assist with any prep needed to facilitate outreach offerings.
- Prepare and store necessary materials needed to facilitate programs offerings.
- Act as ambassador for the museum while at programs, providing guests with required assistance and escalating concerns to manage customer expectations
- Assist museum staff with all other needs of the programming department such as planning, prep and facilitation as required
- Facilitate public programs during typical business hours in addition to special events.
Qualifications
- One year minimum experience in customer service or related field involving such interactions
- Educational programming experience preferred
- Flexible Schedule, including evening and weekend hours
- Strong organization and technology skills
- Must work at Least 1 Shift Per Quarter, Up to 20 hours
Experience
- Adept at problem solving and versed in using emotional intelligence interacting with colleagues, children and the general public
Technical Skills
- Project Management, Office 365 applications, basic math
Personal Attributes
- Ability to multi-task, think critically, and drive process and operational improvements.
- Great interpersonal skills dealing with internal teams, children, families, community members.
- Strong communication skills, written and verbal.
- Strong organizational skills and eye for process flow.
- Team player, high energy and ethics, able to flourish in fast paced environment with confidence.
Please send cover letter and resume to [email protected]
Exhibits Associate
Part-time, Non-Exempt
Greenville Museum location
Weekend availability required
$12/hr
The Children’s Museum of the Upstate is seeking a Exhibits Associate to assist in supporting the mission to ignite a community of compassionate problem solvers through intentional and inclusive play. Serving over 250,000 visitors a year, TCMU has locations in Greenville and Spartanburg, houses hands-on exhibits supporting learning through play, and provides robust programming and outreach opportunities to the Upstate SC community.
Major Responsibilities
- Routinely round the museum floor, being perceptive of all surroundings affecting safe, fully functional exhibits
- Attend to daily requirements identified to keep exhibits in good operating condition
- Proactively support special events, facility needs, and other needs of the Facilities and Exhibits department as assigned
Predominant Tasks
- Reset exhibit props to ensure exhibits are able to function as intended for the visitors
- Identify potential safety concerns or issues requiring further maintenance and escalate to appropriate parties
- Proactively communicate exhibit updates, failures, or repairs affecting the visitor experience to the appropriate departments such as Guest Services, Programming, and Volunteers
- Assist in exhibit repair
- Document problems or opportunities within exhibit spaces
Qualifications
- Self-motivated, able to take instruction and complete tasks independently
- Have a good attitude and greet guests enthusiastically
- Able to multi-task and respond to concerns or new issues quickly
- Must have weekend availability
Experience
- 0-1 year experience in a facilities, exhibits, or hospitality field helpful, but not required
Technical Skills
- Good verbal and written communication skills, able to articulate needs and requests of management
- Administratively organized and able to keep up with tasks lists and requirements
- Critical thinker, able to resolve issues
- Basic computer and tech skills – able to document, take photos, email, etc.
Personal Attributes
- Interpersonal skills, able to interface with adult and child visitors to enhance their experience
- Team player, high energy and ethical
- Able to work in a fast-paced environment
- Service minded
Please send cover letter and resume to [email protected]
Birthday Party Host
Part-time, Non-Exempt
Greenville Museum location
Flexible schedule, predominantly weekend availability
$10/hr
The Children’s Museum of the Upstate is seeking a Birthday Party Host to assist in supporting the mission to ignite a community of compassionate problem solvers through intentional and inclusive play. Serving over 250,000 visitors a year, TCMU has locations in Greenville and Spartanburg, houses hands-on exhibits supporting learning through play, and provides robust programming and outreach opportunities to the Upstate SC community.
Major Responsibilities
- Create an inviting, festive environment for the birthday party children and family
- Oversee and manage completion of safe, fun and thorough birthday parties, resulting in a successfully delivered birthday party product
- Facilitate and/or lead desired activities for all birthday party guests
- Clean party rooms after use and communicate inventory needs to Birthday Party Coordinator
Predominant Tasks
- Create an inviting, festive environment for the birthday party children and family
- Oversee and manage completion of safe, fun and thorough birthday parties, resulting in a successfully delivered birthday party product
- Facilitate and/or lead desired activities for all birthday party guests
- Clean party rooms after use and communicate inventory needs to Birthday Party Coordinator
Qualifications
- Flexible schedule, predominantly weekend availability
Experience
- 1 year experience in children’s or family programming
Technical Skills
- Proficient in Microsoft Office Suite
- Proficient with Spotify
Personal Attributes
- Strong verbal communication, interpersonal and customer service skills
- Personable, friendly and able to manage conflicts, requirements of parents and families
- Ability to multi-task and situational lead, problem solve in a fast-paced environment
- Team player, high energy and ethics, able to confidently manage independently
- Organized and clean, with ability to keep birthday party rooms in excellent condition
Please send cover letter and resume to [email protected]
Guest Services Associate
Part–time, Non-Exempt
Greenville Museum location
Weekday availability required
$10-12/hr
The Children’s Museum of the Upstate is seeking a Guest Services Associate to assist in supporting the mission to ignite a community of compassionate problem solvers through intentional and inclusive play. Serving over 250,000 visitors a year, TCMU has locations in Greenville and Spartanburg, houses hands-on exhibits supporting learning through play, and provides robust programming and outreach opportunities to the Upstate SC community.
Major Responsibilities
| · Handle daily admissions, ticketing and in-house membership purchases
· Provide inviting, upbeat welcome and experience to incoming guests and groups · Cover retail store register and accurate, well-completed sales · Support Guest Services team with inventory upkeep and physical organizational layout |
Predominant Tasks
| · Work daily Admissions operations and retail store using various computer systems, answering phones and inquires while creating a positive, memorable experience for guests
· Act as ambassadors for the museum, providing guests with required assistance and escalating concerns to manage customer expectations · Assist museum staff with retail store: 1. Sales 2. Inventory put away 3. Accurate inventory counts, upkeep, and placement 4. Sales reporting to provide analytics, increase sales, and support the visitor experience · Assist the Guest Services and Marketing teams as needed |
Qualifications
- Minimum one year of experience in customer services or related field involving such interactions
- Flexible Schedule, including evening and weekend hours
- Strong organizational and technological skills
Experience
- High school diploma. Additional educational or empirical experiences helpful
- Adept at problem solving and versed in using emotional intelligence interacting with colleagues, children and the general public
Technical Skills
- Project managements, Office 365, Basic math skills
Personal Attributes
- Great interpersonal skills dealing with internal teams, children, families and community members
- Team player, high energy and ethical, able to flourish in a fast paced environment with confidence
- Ability to multi-task, think critically, and drive process and operational improvements
- Strong communication skills, written and verbal
- Strong organization skills and eye for process flow
Please send cover letter and resume to [email protected].
The TCMU Internship Program seeks to recruit, train, and retain committed interns who bring a variety of knowledge, life experiences, and skills to The Children’s Museum of the Upstate in order to better meet the needs of the visitors TCMU serves. Internship opportunities exist throughout the organization, from exhibit maintenance to event planning to host a wide variety of individuals.
Current openings include:
- Brand & Marketing Intern (closed for summer 2024)
- Facilities & Exhibits Intern
- Volunteer & Community Engagement Intern
- Development Intern
- Special Events Intern (closed for summer 2024)
- Programs Intern
- Retail Intern
Internship seasons run from August-December/January-May/May-August unless otherwise agreed upon by TCMU on a case-by-case basis. Openings for internships vary by season. Internships are not paid opportunities. Benefits include:
- TCMU Store discount
- Q&A panels with TCMU staff to learn what employers look for in strong candidates as well as other career readiness tips
- Invitations to TCMU staff meetings
- Opportunities to participate in professional development seminars
Please complete this application and send to [email protected] to be considered for an internship position at TCMU.
Chosen applicants are subject to a reference check and background check.
