Spartanburg Associate
Part-time, Non-Exempt
Spartanburg Museum location
Must have flexible schedule, including weekends
$12-14/hr

The Children’s Museum of the Upstate is seeking a Spartanburg Associate to assist in supporting the mission to ignite a community of compassionate problem solvers through intentional and inclusive play. Serving over 250,000 visitors a year, TCMU has locations in Greenville and Spartanburg, houses hands-on exhibits supporting learning through play, and provides robust programming and outreach opportunities to the Upstate SC community.

Major Responsibilities

• Liase among guest, internal leadership, community partners, education leaders, and stakeholders to maximize museum attendance and create innovative and inviting experience for all visitors.
• Coordinate, champion and execute in museum/outreach programs, appropriate for audience of children ages 6 and under
• Oversee daily admissions/ticketing, store and in house membership purchases

Predominant Tasks

• Liaise with Greenville team to oversee Spartanburg daily operations at admissions, working with PO systems, selling retail, managing visitors, answering phones and on-site inquiries.
• Act as a museum ambassador, providing guests with assistance, resolving, escalating, and/or reporting major issues to TCMU leadership.
• Identify volunteer/intern needs.
• Ensure TCMU policies and procedures are in place and followed.

Qualifications

• 1-3 years experience in customer service or educational programming
• Customer service or related field experience
• Flexible Schedule, including week day and weekend hours

Experience

• Adept at problem solving and versed in using emotional intelligence interacting with colleagues, children and the general public.

Technical Skills

• Proficient in Microsoft Office 365 applications
• Basic math
• Ability to master proprietary software managing various TCMU systems.

Personal Attributes

• Team player, high energy and ethics, able to flourish in fast paced environment with confidence.
• Ability to multi-task, think critically, and drive process and operational improvements.
• Great interpersonal skills dealing with internal teams, children, families, community members.
•  Strong communication skills, written and verbal.
• Strong organizational skills and eye for process flow.

Please send cover letter and resume to [email protected]

Community Engagement Assistant
Part-time, Non-Exempt
Greenville Museum location
Flexible Schedule
$14-17/hr

The Children’s Museum of the Upstate is seeking a Community Engagement Assistant to assist in supporting the mission to ignite a community of compassionate problem solvers through intentional and inclusive play. Serving over 250,000 visitors a year, TCMU has locations in Greenville and Spartanburg, houses hands-on exhibits supporting learning through play, and provides robust programming and outreach opportunities to the Upstate SC community.

Major Responsibilities

• Facilitates engaging enrichment activities for visiting field trip groups on an as-needed basis, ensuring a positive and educational experience.
• Serves as the primary, day-of, point of contact for field trips and volunteer groups, providing a warm welcome and orientation upon arrival.
• Assists in reviewing and refining field trip and group volunteer procedures to improve efficiency, safety, and overall program quality.
• Supports the coordination of group volunteer activities and helps manage the distribution of philanthropic materials.

Qualifications

• 0-3 years of experience in customer service or education related field
• Flexible Schedule

Experience

• Adept at problem solving and versed in using emotional intelligence interacting with colleagues, children and the general public
• Experience leading a classroom or related experiences

Technical Skills

• Professional and engaging communications skills
• Office 365 applications

Personal Attributes

• Self-motivated and passionate
• Ability to multi-task and think critically
• Can command a crowded/loud room with confidence and professionalism
• Can navigate conflict management with guests with ease and professionalism
• Team player, with high energy and ethics, able to flourish in fast paced environment with confidence.

Please send cover letter and resume to [email protected]

Outreach Associate
Part-time, Non-Exempt
Greenville Museum location
Flexible Schedule, including evening and weekend hours 
$12/hour

The Children’s Museum of the Upstate is seeking an Outreach Associate to assist in supporting the mission to ignite a community of compassionate problem solvers through intentional and inclusive play. Serving over 250,000 visitors a year, TCMU has locations in Greenville and Spartanburg, houses hands-on exhibits supporting learning through play, and provides robust programming and outreach opportunities to the Upstate SC community.

Major Responsibilities

• Support the planning, preparation and facilitation of engaging outreach programs at schools, libraries, and community events that reflect the museum’s educational focus.
• Represent the museum at community events by fostering partnerships, promoting events/programs and other general museum information.
• Work collaboratively with museum staff to deliver innovative solutions that result in extraordinary cross-functional team facilitation.
• Provide excellent customer service while interacting with students, educators, caregivers, and community partners and ensure that concerns are addressed or escalated to management
• Assist with other TCMU supplemental programs as assigned by leadership.

Qualifications 

• High School Diploma or GED
• Flexible Schedule, including evening and weekend hours

Experience

• 0-3 years’ experience in educational programing, customer service or related field
• Adept at problem solving and versed in using emotional intelligence interacting with colleagues, children and the general public

Technical Skills

• Professional, engaging communication skills both verbal and written; natural ability in greeting others to feel welcomed (multiple levels/age groups)
• Strong organizational skills, planning and time management
• Proficient with Office 365 computer applications

Personal Attributes

• Self-motivated, able to initiate, prioritize and coordinate multiple tasks
• Great interpersonal skills/emotional intelligence in dealing with internal teams, children, families, community members
• Trustworthy, passionate, collaborative and service-minded
• Team player, high energy and ethics, able to flourish in fast paced environment with confidence
• High energy and ethics

Please send cover letter and resume to [email protected]

Birthday Party Host
Part-time, Non-Exempt
Greenville Museum location
Flexible schedule, predominantly weekend availability
$10/hr

The Children’s Museum of the Upstate is seeking a Birthday Party Host to assist in supporting the mission to ignite a community of compassionate problem solvers through intentional and inclusive play. Serving over 250,000 visitors a year, TCMU has locations in Greenville and Spartanburg, houses hands-on exhibits supporting learning through play, and provides robust programming and outreach opportunities to the Upstate SC community.

Major Responsibilities

• Create an inviting, festive environment for the birthday party children and family
• Oversee and manage completion of safe, fun and thorough birthday parties, resulting in a successfully delivered birthday party product
• Facilitate and/or lead desired activities for all birthday party guests
• Clean party rooms after use and communicate inventory needs to Birthday Party Coordinator

Predominant Tasks

• Create an inviting, festive environment for the birthday party children and family
• Oversee and manage completion of safe, fun and thorough birthday parties, resulting in a successfully delivered birthday party product
• Facilitate and/or lead desired activities for all birthday party guests
• Clean party rooms after use and communicate inventory needs to Birthday Party Coordinator

Qualifications

• Flexible schedule, predominantly weekend availability

Experience

• 0-1 year experience in children’s or family programming

Technical Skills

• Proficient in Microsoft Office Suite
• Proficient with Spotify

Personal Attributes

• Strong verbal communication, interpersonal and customer service skills
• Personable, friendly and able to manage conflicts, requirements of parents and families
• Ability to multi-task and situational lead, problem solve in a fast-paced environment
• Team player, high energy and ethics, able to confidently manage independently
• Organized and clean, with ability to keep birthday party rooms in excellent condition

Please send cover letter and resume to [email protected]

The TCMU Internship Program seeks to recruit, train, and retain committed interns who bring a variety of knowledge, life experiences, and skills to The Children’s Museum of the Upstate in order to better meet the needs of the visitors TCMU serves. Internship opportunities exist throughout the organization, from exhibit maintenance to event planning to host a wide variety of individuals.

Current openings include:

• Brand & Marketing Intern
• Facilities & Exhibits Intern
• Community Engagement Intern
• Development Intern
• Events Intern
• Retail Intern

Internship seasons run from August-December/January-May/May-August unless otherwise agreed upon by TCMU on a case-by-case basis. Openings for internships vary by season. Internships are not paid opportunities. Benefits include:

• TCMU Store discount
• Q&A panels with TCMU staff to learn what employers look for in strong candidates as well as other career readiness tips
• Invitations to TCMU staff meetings
• Opportunities to participate in professional development seminars

Please complete this application and send to [email protected] to be considered for an internship position at TCMU.

Chosen applicants are subject to a reference check and background check.